Refund policy
BlogCog Return and Cancellation Policy
At BlogCog, we strive to provide exceptional service. As a subscription-based platform offering AI-powered blogging, the nature of our services means there are no physical items to return. Below is our policy regarding cancellations, refunds, and setup fees.
Cancellations
- Subscriptions can be canceled at any time up to 24 hours before the start of the next billing cycle to avoid being charged for the following month.
- To cancel your subscription, please contact us at info@blogcog.com or manage your subscription through your account dashboard.
Refunds
- Refunds are not issued for partially unused subscription periods. Once a billing cycle begins, the subscription fee for that cycle is non-refundable.
- Setup fees for special features are non-refundable under any circumstances.
- Exceptions may be made in the event of billing errors or other special circumstances. Please contact us at info@blogcog.com to discuss your situation.
European Union 14-Day Cooling-Off Period
If you are located in the European Union, you have the right to cancel your subscription within 14 days of purchase for any reason. Please contact us at info@blogcog.com to request a cancellation within this period.
We are committed to ensuring your satisfaction with our services. If you have any questions or concerns about your subscription or setup fees, please don’t hesitate to reach out to us at info@blogcog.com.